About

The Military Communications and Electronics Museum only accepts select objects to its collection that match its mandate.  The collection includes military artifacts, and archival material related to the Military Communications and Electronics Branch and it predecessors (Royal Canadian Corps of Signals; The Royal Canadian Air Force Telecommunications; and Canadian Navy Supplementary Radio System). Please email info@candemuseum.org noting your interest in donating and the Curatorial Department will respond. As a part of the next step the Curatorial Department will send you the “Offer of Donation Form”.

NO! We are very interested in hearing more about your objects and/or archival material, but unfortunately for reasons of security and public accountability Museum employees including reception, retail, as well as volunteers and members of the military are not allowed to accept donations “over the counter”. Unsolicited donations will not be accepted. The donation process requires pre-booked appointments. Please reach out via email for initial contact at info@candemuseum.org

The purpose of the form is to gather more information about the offer, and for the donor to confirm that they are the legal owner of the objects and/or archival material on offer. A team of Museum experts will review the information provided to reach a decision or ask more questions if needed. The accuracy and completeness of the information provided will help speed up the review.

YES. Please post your physical copy of the Military Communications and Electronics Museum Offer of Donation Form (only the document not the objects):

Attention Curatorial Department

Military Communications and Electronics Museum

95 Craftsman Blvd, Kingston ON K7K 7B4

NO. The completion of the “Offer of Donation Form” is the mandatory first step in the acquisition process. The Museum cannot evaluate an offer without a completed form.

Unfortunately, the Museum is not able to accept every donation that is offered. Decisions to acquire objects and/or archival material are based on several factors, including the Museum’s collections criteria and mandate; whether the objects and/or archival material fill a gap in our collection or are sufficiently represented already; the availability of space and resources for appropriate care; and whether the current ownership is unknown or might be disputed. Please note: The Military Communications and Electronics Museum only accepts medals awarded to Canadian Service persons who were members of the Military Communications and Electronics Branch and its predecessors and whose ownership is not disputed.

It may take several months to review and process your offer after we receive the “Offer of Donation Form” and its supporting images and documentation.  Providing accurate and complete information helps to speed up the decision-making process. All offers are reviewed by the Curatorial Department and must go through multiple stages before the process is complete. We consider each offer in turn and strive to keep the process as smooth and straightforward as possible.

If the Museum is not able to accept your offer, we will attempt to suggest other institutions that may have an interest in the objects and/or archival material you wish to donate.

Acquisition does not guarantee public exhibition, and the Military Communications and Electronics Museum does not accept donations offered with conditions. While artifacts are rotated in and out of exhibition, only a small percentage of the Museum’s collection is on display at any one time. The remainder of the collection is held in storage designed for long-term preservation.

The artifacts and/or archival material in storage are used for consultation purposes for Museum Staff, for possible loans with other qualifying Museums, used for research purposes and other education related purposes.  Some may be photographed and used in virtual/digital displays or projects. The collection helps one to discover, understand, share stories and by being a part of the Museum collection it is preserved for future generations to do this.

We always make our best effort to accommodate such requests, but this is not always possible. In order to increase the chances of this happening please contact us in advance  with lots of notice for when you are planning to visit so that we can retrieve the objects from storage or inform you if they are on display, on loan, in conservation, or if special scheduling is required to have staff on site to assist.

Once the ownership has been signed over, the objects are the property of the Crown and cannot be returned. If you have concerns, please discuss them with us prior to signing over ownership.

Unfortunately, the Archive is unavailable currently. When it resumes business it will be accessible by appointment only through the Curatorial Department.

Yes. Please note that currently the Military Communications and Electronics Museum Archive is not accepting new research enquiries. Please check out the current rates and reproduction rates located on the Archives page.

We do NOT hold Personnel/Service Records in the Archive. These records are held and maintained by Library and Archives Canada. Please reach out to them with your inquiry.

The museum’s operations, display development and programming is mostly funded by the Military Communications and Electronics Museum Foundation, a charitable organization, revenue from the Mercury Shop, admissions and donations.

About - mmfoundation.ca

The Museum receives support from CFB Kingston and the Department of National Defence through yearly grants. This support is renewed on an annual basis and is not guaranteed.

Yes. The Military Communications and Electronics Museum is able to accept donations through the Military Communications and Electronics Museum Foundation and through direct donation.

You can donate via credit card, cheque, Canada Helps or through or donation box in the museum. To make a donation online visit https://www.mmfoundation.ca/canadahelps

Yes. People can donate fund various programs, events and display refurbishment. When donating please indicate what you would like your donation to support.

Please contact the Foundation https://www.mmfoundation.ca/securities to arrange the donation of investments to support the Museum.

Sponsorship can be arranged to support events, programs and exhibits through NPF. Please contact info@candemuseum.org to arrange for an appointment to discuss sponsorship at the museum.

The P070 is a CAF pay allotment to give a monthly donation to the MCEM directly from your pay allotment. This opportunity is only available to regular members of the CAF. Please see your orderly room personnel to arrange for the P070.

There is no pay allotment available to reservists. If you wish to donate to the museum, please use the Canada Helps link. https://www.mmfoundation.ca/canadahelps

Masks inside the Museum are no longer required but are highly recommended. To keep staff and other visitors safe, please place your used disposable mask in a garbage receptacle or take it home with you when you leave the Museum.

All gallery spaces are located on the main level along with all washroom facilities. The Gallery spaces are fully scooter, walker and wheelchair accessible. There are wheelchair and walkers available for use in the Museum for no charge, but they are limited. Please inquire upon your arrival for use. Diaper-changing tables are available in the public washrooms. There is a public drinking fountain, but please bring your own water bottle to be filled versus drinking directly from the fountain.

Photography of the galleries and displays is permitted, unless otherwise indicated with signage. Photographing other guests is prohibited. Flash photography is allowed, but tripods and lighting stands are prohibited. All “official” or “Professional Photography” must be pre-booked and permissions given by the Museum in advance.

Yes. The Museum has two parking lots just outside of the Museum. One larger parking lot can accommodate buses and large vehicles. There is no fee for parking in either of the lots. There is also a bike rack located just outside the main entrance.

The Museum is open Monday to Friday from 10AM to 3:30PM.  From October to April it is closed on Statutory holidays.   The Mercury Shop follows the same hours of operation as the Museum. Hours are subject to change due to staffing and weather issues. Look to the Museum website for changes and updates to hours of operation.

To speak or meet with staff requires a pre-booked appointment. To do so please email: info@candemuseum.org and in this email indicate the reason along with the person you wish to speak/meet with.

Please email info@candemuseum.orgwith your request. Please provide possible dates to find out availability, request a quote and find out what activities, programs, and services are possible. This is for tour operators as well any individuals interested in taking a group to the Museum.

Please see our website https://www.candemuseum.org/visit

The Museum is a self-guided attraction. Please note Last Admission is at 2:30 pm*

Yes. To learn more about the program, rates and availability please email the Education Programmer at Mccarey.David@CFMWS.com

Once you make contact with the Education Programmer, you will be provided with information on the variety of program options there are to see what fits your classroom/group. Contact with the Education Programmer will enable you to discuss dates, prices, and options before booking. Programs may be paid for in person or by invoice. You may pay in advance, the day of or after. We accept cash, cheque, or credit card are a form of payment.

The Museum usually requires a minimum of three weeks to set up a program. This is dependent on availability of staff and other bookings. Some schools and youth groups book months in advance to ensure their booking as space is limited.

The hours are the same as the Museum. Monday to Friday 10 AM to 3:30PM. Our online shop is open 7 days a week, 24 hours a day.

The Mercury Shop is located just inside of the Military Communications and Electronics Museum.

No.

You can order through our online website or in store. We can also be reached by phone or email for orders.

Yes, medal mounting is available at the Mercury Shop for a variety of medals including current military medals, World War Medals, and Korean War Medals, and others.

We also do miniature medal mounting and have a large selection of miniatures on site. Miniature medals can also be ordered online, please see the linked page for more information.

If you are unsure about the medals you are having mounted, please contact us.

We do. Please note that undress ribbon bars are not included in medal mounting and must be ordered separate.

Our undress ribbon bars are created with a solid backing.

We do not provide the slide on additions for existing bars.

Yes! We have a variety of military crests, as well as non-military designs.

You can also send in your own personal images and we will do our best to work with them. We cannot guarantee quality of images that are under 300 dpi.

Please email us to inquire about what graphics we have available.

We ask that you give us at least a 2 weeks notice for small projects, and 3 weeks for large projects.

If you need the items for a certain date, requesting it earlier is better.

Projects are completed in the order that they are received. 

We ship throughout Canada, as well as to the US and Internationally.